Mobile Policy

Effective Date: May 08, 2025

At EssentialWellPlans.com, we are committed to safeguarding your privacy, especially when you interact with our mobile services. This Mobile Privacy Policy outlines how we collect, use, store, and protect your personal information when you access our services through mobile devices, including smartphones and tablets. We take your privacy seriously and want you to understand how your data is handled. Please read this policy carefully before using our mobile services.

1. COLLECTION OF MOBILE INFORMATION
When you access EssentialWellPlans.com through a mobile device, we may collect various types of information to enhance your user experience and provide you with the services you request. This information may include, but is not limited to, your mobile device’s unique identifier (such as an IMEI number or advertising ID), your device’s operating system, mobile browser type, IP address, geolocation data, and mobile network information. We collect this information primarily to facilitate service delivery, troubleshoot technical issues, and improve your overall experience with our mobile application or mobile-optimized website.

2. LOCATION DATA
With your permission, we may collect and use information about your geographic location to provide location-specific content, offers, or services related to stimulus aid relief programs and financial assistance. You may grant or deny location access at any time via your mobile device's settings. If you deny location access, certain location-based features or services may be limited or unavailable to you.

3. MOBILE USAGE DATA
We may collect data on how you interact with our mobile services, including which pages you visit, the frequency of visits, and other behavioral patterns. This data helps us understand usage trends, identify areas for improvement, and personalize the content you receive. The collection of this data is done in an anonymized or aggregated form, ensuring that your privacy is maintained.

4. MOBILE APPLICATION AND COOKIE USAGE
If you use our mobile application, we may store cookies or similar technologies on your mobile device to personalize your experience, remember your preferences, and provide relevant content or advertisements. Cookies are small text files that are stored on your device when you visit our mobile site or use our app. You have the option to disable cookies through your mobile device's settings, but please note that this may affect the functionality of the mobile application or website.

5. DATA STORAGE AND PROTECTION
We store the personal information you provide through our mobile services in secure databases, and we employ advanced security measures to protect that information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure sockets layer (SSL) technology, and access controls. We also regularly update our security practices to keep pace with new threats and vulnerabilities.

6. MOBILE COMMUNICATIONS
By using our mobile services, you may receive notifications, alerts, and messages related to stimulus aid relief programs, financial assistance, or other services we offer. These communications may be sent via text message, in-app notifications, or push notifications. The frequency of these messages will depend on your engagement with our services, but you can expect a maximum of 5 messages per month. You can opt-out of receiving further communications at any time by texting STOP or through the mobile app's notification settings.

7. THIRD-PARTY MOBILE SERVICES
We may integrate third-party services or content into our mobile app, including advertisements, analytics, and social media functionalities. These third-party services may collect information about your device and usage patterns to provide tailored content or advertisements. While we strive to work with trusted partners, we do not control how these third parties handle your information. We encourage you to review their privacy policies for more details on how your information may be collected and used.

8. MOBILE ADVERTISING
We may engage in mobile advertising through our app or mobile-optimized website. This may involve displaying ads based on your interests, location, or behavior while using the mobile services. For personalized ads, we may use the mobile advertising IDs associated with your device, such as Apple's Identifier for Advertisers (IDFA) or Google’s Advertising ID. You can opt-out of personalized advertising at any time by adjusting the settings on your mobile device.

9. CHILDREN’S PRIVACY
Our mobile services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as quickly as possible. Parents and guardians are encouraged to monitor their children's use of mobile devices and apps to ensure their privacy is protected.

10. MOBILE OPT-OUT AND UNSUBSCRIBE OPTIONS
You have the right to opt-out of certain mobile services and notifications at any time. To stop receiving text messages or push notifications, you can send a message such as STOP, UNSUBSCRIBE, CANCEL, or END to the number or app through which the communication was received. You may also disable push notifications in the app settings on your mobile device. By opting out, you will no longer receive further communications unless you choose to re-consent to participate.

11. DATA RETENTION AND DELETION
We retain your mobile information only for as long as necessary to provide you with the services you have requested or to comply with legal or regulatory obligations. Once the information is no longer required, we will take reasonable steps to delete or anonymize the data. If you would like to request the deletion of your personal information or have concerns about your data, you can contact us directly at Info@EssentialWellPlans.com or (333) 052 39876.

12. CHANGES TO THIS MOBILE PRIVACY POLICY
We may update this Mobile Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any changes will be posted within the policy on our mobile app or website, with the updated effective date clearly displayed. We encourage you to review this policy regularly to stay informed about how we are protecting your mobile privacy.

By using EssentialWellPlans.com mobile services, you acknowledge that you have read and understood this Mobile Privacy Policy and agree to the collection, use, and storage of your mobile information as described. If you have any questions or concerns, please contact us at Info@EssentialWellPlans.com or (333) 052 39876.

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